Data Privacy Policy

This Privacy Policy explains how Royal Rabbit collects, uses, stores and protects the personal information you provide when you create an account, make deposits or play on our site. We take your privacy seriously and describe below the types of information we collect, why we need it, how we use it, and the choices you have regarding your personal data while using our services in Canada.

Types of Data We Collect

We collect information necessary to operate your account, process transactions and meet legal obligations. This includes personal data, technical data and transactional data. We also collect limited information automatically to improve site performance and security.

Personal Data

Personal data includes your name, date of birth, address, email, phone number and government-issued ID when required for verification. We may also keep records of documents you upload for Know Your Customer checks and any communication you send to our support team.

Technical Data

Technical data covers information about your device and connection - IP address, browser type and version, operating system, device identifiers, screen resolution and language settings. We use this data to deliver the site and to detect and prevent fraud or misuse.

Transactional Data

Transactional data includes deposit and withdrawal records, payment method details, game activity, wager history and account balance changes. We retain this information to process payments, resolve disputes and comply with accounting and anti-money-laundering requirements.

How We Use Your Information

We use personal and transactional data to set up and manage your account, verify identity and age, process deposits and withdrawals, and respond to support requests. Technical data is used to maintain site performance, detect fraud and improve security. Aggregated or anonymized data may be used for analytics and system improvements.

Data Protection Practices

We use industry-standard security measures to protect your data in transit and at rest, including encryption and secure access controls. Access to personal data is limited to authorized staff and service providers who need it to perform their duties. We regularly review our systems to help keep your information secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to manage your session, remember preferences and measure site usage. Some cookies are essential to operate the account and cashier functions; others are used for performance and analytics. You can adjust cookie settings in your browser, but turning off certain cookies may affect site functionality.

User Rights

You have the right to request access to the personal data we hold about you, ask for correction of inaccurate information and request deletion where applicable. You may also object to certain processing or ask us to restrict use while a concern is reviewed. Requests will be handled in accordance with applicable privacy laws.

Access, Correction and Deletion

To access, correct or request deletion of your data, contact our support team through the account help section. We will respond within a reasonable time and may ask you to verify your identity before making changes. Some data may be retained where required for legal, tax or security reasons.

Information Sharing and Third Parties

We share personal and transactional data with payment processors, identity verification providers, fraud prevention services and other trusted partners as needed to provide our services. We may also disclose information when required by law or to protect our rights. All third parties are required to protect your information in line with applicable standards.

Privacy Policy Updates

We may update this policy from time to time to reflect changes in our practices. When we make material changes we will notify you via the website or your registered email. Please review this page periodically to stay informed of any updates.