Royal Rabbit Casino Responsible Gambling

At Royal Rabbit we take player safety seriously. We promote controlled play and provide clear tools and guidance so every player can manage their activity responsibly. This page explains the principles that guide our approach and the practical controls available to Canadian customers who want to stay in control.

Player protection principles

We aim to protect players by combining clear account controls with timely support. Our focus is on prevention, early help and respect for personal limits. We recognise gambling should be a form of entertainment and not a source of harm, and we work to make help accessible when it is needed.

Activity-control tools

Players can manage their account activity using self-serve controls in the account area. These tools let you set limits, take breaks, or close your account. We recommend using these features proactively if you notice play becoming more frequent or costly than intended.

Deposit limits

Set daily, weekly and monthly deposit limits to control how much you add to your account. Limits can be increased only after a cooling-off period to prevent impulsive changes. Adjusting limits is immediate in most cases, and our support team can assist if you need help.

Loss limits

You can set loss limits to cap total losses over a chosen period. Loss limits are designed to help manage bankroll and reduce the risk of chasing losses. We encourage players to set conservative limits that reflect their budget and lifestyle.

Time limits and account breaks

Session time reminders and forced breaks are available to help you take a step back. You can schedule short time-outs or longer account breaks directly from your settings. Time limits help maintain healthy play patterns by limiting continuous play.

Self-exclusion

Self-exclusion is a strong protection option that closes access to your account for a set period. During self-exclusion we will block logins and pause all marketing communications. If you choose to self-exclude, we recommend also contacting your provincial support service to ensure broader exclusion where available.

Signs of problematic behaviour

Watch for warning signs such as chasing losses, betting more than planned, hiding activity from family, or neglecting daily responsibilities. Sudden changes in mood around play or frequent use of higher stakes are also common indicators that help may be needed.

Tips for maintaining control

Practical steps include setting strict deposit and loss limits, using session timers, only gambling with disposable income, avoiding play when stressed or under the influence, and talking openly with a trusted person about your activity.

Professional help and support organisations

If you or someone you care about needs help, contact your provincial gambling support helpline or a national service such as Gamblers Anonymous. Professional counselling, local helplines and online support groups can provide confidential advice and treatment options. If you prefer immediate help, search for your provincial problem gambling service for phone and online resources.